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Coffee Specialist is More Than a Job Title

The customers that enter any of our 700 boutiques are often just as unique as the people that work with us. That makes our approach to retail make sense: we simply let them blend naturally together. What emerges is a place of robust connection with generous notes of opportunity. 

Having previous retail experience isn’t necessary to join our team. Our best and brightest are often people who are adaptable and able to think on their feet. They’re team players, and they let their personality shine through. And while the work is ever-changing and exciting, the opportunities to learn and grow are, as well. When you first join our team, you’ll undergo a training period that sets you up for success well beyond your first day. 

From Coffee Specialist to Boutique Team Leader to Boutique Manager, we have a path that will suit your career aspirations. And with stores in over 58 countries, we’ve likely got just the place for you. 

 

Opportunity That Matches Your Every Step

Working at our boutiques means helping customers capture moments of delight and tasteful living. In return, we make sure that you have access to a depth of opportunity with career planning, training, and possibilities for advancement. In fact, many employees in our CRC centers, corporate offices, and in higher-level positions began their work with Nespresso in our boutiques.

Below are a few of he roles that you’ll find in our boutiques, but they all have something in common – there is room for growth in each and every position. 

Retail Store Manager

Taking a holistic view of the boutique, you would be responsible for the work that makes every day run smoothly. You could even be called on to take your talents and expertise to a new location. As we continue to expand in every market, it's roles like this one that make sure the experience for our customer stays sublime.

Quote from Cassie
Assistant Retail Store Manager

As a remarkable co-leader to the Retail Store Manager, you will have an exciting opportunity to develop your personal and professional skills as you lead store operations, implement new and creative strategies to ensure sales and profitable performance.

Quote from Patricia
Retail Sales Supervisor

A great team takes an exceptional leader. Throughout the day, you'll make sure everyone has what they need to reach our high standard of service excellence. From helping fellow employees to assisting customers, you'll inspire tasteful living while leading by example.

Quote from Maria
Retail Sales Associate

A linchpin of the boutique, your knowledge will cover just about everything Nespresso. From capsules to machines, you'll help customers find exactly what they need – even if that's simply a cup of coffee. And here, that cup of coffee could delight someone at just the right moment.

quote from Salvador
Stock Specialist

Demonstrated organization, a collaborative spirit, and a commitment to the customer experience. You’ll maintain all boutique inventory, managing our stock room and ensuring that our customers are able to find the products they know and love.

Nespresso Store Counter and Tasting Area
Supporting Our People

We offer comprehensive total rewards including competitive compensation, healthcare, and wellness programs, in addition to enabling our employees to maintain a strong work-life balance. Free Nespresso machines, coffee product allowances, complimentary uniforms and cleanings, and commuter benefits are just some of the additional perks we offer when you join our team at a Nespresso boutique.

Man picking berries from vine
Nespresso Achieves B Corp Certification

We're proud to join a global community of purpose-led business that meet high standards of social and environmental responsibility and transparency.

Meet Our Unique Team

Diverse and passionate people keep our boutiques hubs of excellence and service. And much like every variety of our coffee, each of them has a one-of-a-kind story to tell. If you’d like to take a deeper look into what it means to work in our boutiques, explore some of the profiles below. 

Meet Jessenia
Boutique Manager

Meet Jessenia, a passionate Boutique Manager at Nespresso. In this video, she shares her experience overseeing the team, customer journey, and operations. Discover the unique culture at Nespresso where individuals are valued and encouraged to be themselves. Jessenia's story showcases how Nespresso supports career growth and allows employees to explore different departments based on their interests.

Meet Jessica, Daisy, Shirley, and Lauren

Introducing Jessica, Daisy, Shirley, and Lauren - four passionate colleagues who are excited to share their experiences working at Nespresso. From delivering exceptional service to fostering a supportive team environment, they offer valuable insights, what they love most, and advice for potential team members.

Headshot of Edie
Edie
Boutique Coffee Specialist

When I am introducing Nespresso to new customers, I feel so proud to tell them about how we teach our farmers sustainable practices, pay them above market cost for beans, provide pensions, have our own recycling program, and much more.  It's the main reason that drove me to work here and guests are so impressed, too!​

Headshot of Jordan
Jordan
Boutique Team Leader

I’ve never had a job as enriching as this one at Nespresso. Every day is fulfilling, and I could've never dreamed of a culture quite like this one - nor would I trade it for the world!

headshot of Gladys
Gladys
Assistant Boutique Manager

I'm excited to lead a dynamic team and help cultivate and develop them to their fullest potential. The advice that I would give to someone considering a career at Nespresso is to be yourself. Bring your unique talents, interests and skills. It may be exactly what our team needs!​

Headshot of Lee
Lee
Senior Boutique Coffee Specialist

It makes me proud to be a part of the Nespresso mission that supports sustainability practices such as recycling, supporting farmers, and regenerative agriculture.​ The atmosphere on our teams is unrivaled. We support one another to be at our best and reach our goals together!​

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